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Frequently Asked Questions

Q: What if we already have a Backup of Flash drive?

Frankly, we believe that it is not optimal for most users to use a backup, flash drive or other removable disk media for backup. Our backup service is completely automated and has the required file redundancy to protect important data. The only safe way to use a backup, flash drive or other removable device for backup is to have three disks and make the same backup three times. That way when one of the disks fails you are still protected.

Q: How long will a A.G.E. Systems backup take?

The initial backup can take several nights to complete. We recommend backing up the most important files first and then selecting other files as the backup progresses. Or, the initial backup can be run over the weekend. Also, we can come to your office and make the initial backup of your system.

Q: Onsite, Offsite - What's The Difference?

Basically, our backups work like any regular  backup, with one important difference. Instead of sending backups to an external device attached to the computer being backed up, our backups send encrypted file data over a secured internet connection to a computer file storage system safely off-site. This usually happens at night while your business is closed and nobody is using the computers. It's completely automatic. In fact, you may forget it's working every night.  

Q: Why Are Backups By A.G.E. Systems Considered More Beneficial?

The data is immediately stored off-site using an automated backup system. Also, only an internet connection is needed. Completely eliminating the need for expensive backup equipment and media. And, since the system is automated, manual labor is eliminated.  

Q: How Secure Are Backups By A.G.E. Systems?

Very. All files are encrypted using Blowfish or DES encryption which is selected by the user with their own personal encryption code which is only known by the user of the system. Blowfish encryption has never been broken by a hacker. DES is used by the federal banking system.  

Q: What is encryption?

Encryption is basically a mathematical formula that scrambles a data file. And the only way to unscramble it is with the encryption code.  

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